Frequently Asked Questions​

Common Questions Answered

A Discreet Matchmaking Introduction Service For Singles Over 50

Connect Matchmaking will handpick personal introductions for you. We will help you to find that special person, someone who shares the same values aspirations and lifestyle ideas as you do. We guide you every step of the way and make the whole experience as pleasurable as possible. All Connect Matchmaking have been met in person or via video link plus you will only be introduced to someone who is happy to meet you.

FAQs you should know


Do I need to live in a certain area?

We mainly work in Hampshire and the surrounding counties.


What does a typical Connect Matchmaking member look like?

Our members are single and mainly over 50 years of age.


Do you ever refuse applications?

Yes, we do occasionally, this is simply because we do not want to give you false hope. If we don’t think that we will have strong matches for you, we would not want to take your money or waste your time. We may however, if you wish, be able to recommend another matchmaking service to you who might have just the person you are looking for.


How is your service different from online dating?

Matchmaking offers you a personal service and one that you will feel confident and safe with. We make sure that everyone you meet has been interviewed by us so that there won’t be any awkward surprises. All photographs used will be up to date and a good representation of themselves. Ours is a more discreet service too so your profile will not be seen by colleagues, family members, friends or even previous partners. Matchmaking encourages respectful behaviour from both parties. For more information on how Connect Matchmaking works then have a look at our How We Work Page . We want everyone to really enjoy the experience that we offer.


What is a match?

A match is where both parties have agreed to meet.


What is a date?

A date is when you meet in person, we leave that up to you to arrange.


Do you offer full or partial refunds?

Our membership fees are non-refundable (other than during the initial 14 cooling off period).


Do I have to meet everyone you suggest?

No, however, as we would have put a lot of thought into the introduction process, we would definitely encourage you to meet. We know that most successful relationships begin with a little uncertainty on one or both sides. Second dates are always recommended as sometimes chemistry is a slow burn.


Will I get feedback after the date?

We will ask and provide feedback after each date, this helps to make the next date more enjoyable than the last.


Will you find love for me?

No one can guarantee to find you love so please don’t believe anyone who tells you otherwise. What we can do is to promise to do our level best to set you up with people who fit your personality, needs and wants.

Become An Associate Member

Sometimes we have to look outside our Preferred Member Database, to headhunt for a match for a member with specific preferences in mind. So on these occasions we offer Associate memberships to single people who might be a good match.  If you would like to join as an Associate Member then please let us know and we would consider you for this type of membership.  Please remember we would never be actively looking for matches for you, as we would for a paying member. If an Associate Member seems particularly suitable for a paying member, then we are happy to give them a complimentary match.  You will need to provide photographic ID and proof of address plus 2 recently taken photographs. We will personally interview you either face to face or via video link and write up your personal dating profile.